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If you find that someone is using your name and photo to solicit favors or money from the UA&P community, you must act quickly to "starve" the scammer of their credibility.
Secure Your Digital Presence
Secure Your Digital Presence
Check how the scammer got your information in the first place.
Audit Privacy Settings: Change your profile photo visibility to "My Contacts Only" on all messaging apps.
Check for Compromise: Ensure your actual accounts weren't hacked. Change your passwords and ensure Multi-Factor Authentication (MFA) is active on your UA&P email and social media.
Search Yourself: Google your name to see if your mobile number is listed on any public-facing University directories or old PDF documents that should be taken down.
Report to the Platform & Authorities
Report to the Platform & Authorities
You need to get the fraudulent account deactivated.
Report the Account: Have several colleagues "Report" the fake profile on the app for "Impersonation." Platforms act faster when they receive multiple reports about the same user.
Notify the IT Office: Email itsupport@uap.asia with the scammer’s number and screenshots. The IT Office can then issue a wider community alert to prevent others from falling victim.
Document the Evidence
Document the Evidence
In case the scam leads to financial loss or legal issues for a colleague, you need a trail.
Save screenshots of the fake profile, the phone number they are using, and the messages they sent.
Note the date and time you first became aware of the impersonation.
How the IT Office Can Help Victims
How the IT Office Can Help Victims
If a faculty or staff member reports they are being impersonated, the IT Office would:
Verify the Scope: Check if other departments have reported similar messages.
Internal Blacklist: If the scammer is using a specific link or email, the IT Office can block those domains on the university network.
Support Documentation: Provide the victim with a formal "Incident Report" they can show to their bank or the authorities if necessary.
Related resources:
Related resources:
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